Technical Support: Troubleshooting Tips on Touchscreen Display Issues


Touchscreen display PCs have paved the way for a new approach to human-machine interaction. Many devices are being integrated with this technology for commercial and industrial applications because of its intuitiveness.


In fact, industrial PCs with a touchscreen technology offer several advantages such as faster operability, ease of usage, more straightforward interface and reduced costs. Moreover, physical limitations are no longer a barrier to operate devices for as long as it has a touchscreen option. Read more:


Best for Airport Operations: S12 Projected Capacitive Touchscreen PCs

  • Airline ground operations require a streamlined workflow to reduce passenger wait times and aeroplane turnovers. 


  • Installing industrial computers can be used to maximise the work efficiency and improve the aeroplane servicing times. 


  • The 22″ industrial PCs with projected capacitance technology has features that guarantee peak operational functionality for prolonged periods. 


On a global scale, the number of passengers opting to travel via airline continues to increase. In fact, airline passenger traffic at the world’s busiest airports grew by 5.2% in 2017 [Airport Council International]. Experts predict that this trend will continue to rise throughout the year 2018.  


So, as the backbone of airline operations, the airport ground crew must use existing technologies. This is to help them cater the increasing passenger count and improving aeroplane turnover times.


Now, our S12 industrial PCs with projected capacitance is best suited for these applications as it comes with the features needed for airport ground operations. This computing device has a built-watchdog timer which prevents imminent system crashes. It has the capability to detect a potential program error. At the same time, it initiates a corrective response which restores the device to its optimal state.  


Our computing device is also outfitted with an IEEE security-compliant external communication antenna, with 802.11b or 802.11g WPA/WEP support. This will make it easier for operators to communicate with airport officials and resolve issues should any arise.


Can this device be used to effectively maximise the airport ground crew’s operational efficiency? Read on through this blog and know why our 12” touch panel PC is best for airport ground handling operations.

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Cargo Ship Operators Utilise Projected Capacitive Touchscreen PCs

Every day, thousands of goods are transported and exchanged in ship ports worldwide. According to the UK Port Freight Statistics, major ports in the United Kingdom handled 117.6 million tonnes of freight in the third quarter of 2017 [Department of Transport (PDF)]. This transfer of goods from port to ship must also operate within a set time frame. Therefore, streamlining the transfer and inspection process is essential to meet deadlines.


As a solution to this demand, some shipping operators are utilising industrial- grade PCs to optimise its operations. This device has the capability to withstand the existing work environment in cargo ships. And, it also comes with a projected capacitance touchscreen technology which can accurately determine touch inputs despite wet climates. So, expect that this device can function effectively on cargo ship operations.


So, how can this device provide efficiency in cargo ship operations? Learn more on this blog how using projected capacitive touchscreen PCs can optimise the cargo ship operations.

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Maximise Tetra Packaging Using the S12 Projected Capacitive Touchscreen PC

Global food demand increases yearly due to the growing population. In fact, by the year 2020, there will be a 30% increase in the global demand for packaged milk products (Tetra Pak Dairy index). To address this need, many aspects of the tetra packaging process are automated.


The automated process is monitored by industrial-grade computing devices. These devices are connected to sensors which can accurately determine the quality each product.


In addition, these devices function optimally regardless of its operating times. This is because of its excellent build quality and rugged features, such as its IP69K rating and NEMA sealing. This prevents water and loses by-products from damaging the internal components.


Learn more on this blog how embedding the S12 projected capacitive touchscreen pc optimises the tetra packaging process.

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S12 Projected Capacitive Touchscreen PC Improving Tetra Pack Operations

Food undergoes many procedures before the items are packed in a tetra pack packaging plant. Many of these processes are automated to meet the production quota.


Industrial computing devices like the S12 rugged industrial PCs with projected capacitance are able to monitor these automated these processes efficiently. The industrial grade computing device is able to assess the product quality and monitor plant activities.


Now, is there a need to monitor the automated processes in this industry’s packaging plant? Find out on this blog how the S12 projected capacitive touchscreen PCs can properly observe the packing process.

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Tetra Pack Packaging Processes and Projected Capacitive Touchscreen PCs

Today’s food industry upholds the highest standard of quality. Food processing businesses must observe the safety and quality of their products. Monitoring all the processes takes an incredible amount of effort and focus when done manually.


Thankfully, advanced computing technologies allow the automation and observation of many complex processes involved. Technologies using industrial computers can process, segregate and monitor thousands of products simultaneously.


For example, industrial PCs with a projected capacitive touchscreen can monitor the product lines in the tetra pack packaging plant. And, by using these devices, operators can ensure the product’s quality throughout the processes.


With a streamlined packaging process, these industrial computing devices can assess the quality of products quickly and detect issues if any come up. Learn more details on this blog on how these devices can optimise the plant production and quality assessment.

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22” Projected Capacitive Touchscreen Panel Suited for Transport

22” Projected Capacitive Touchscreen Panel Suited for Transport

The UK has some of the most famous and the most advanced railway systems in the world. Often called the “tube”, the projected capacitive touchscreen technology used to control operations and ensuring fuss-free commutes for everyone is of the highest quality.

As it is an industry that deals with traveling, commuters need a hands-on way to keep their transport transactions to their exact specifications. Embedded panel computer technology is seen on everything from ticket booths to information stations that inform passengers of the routes they will take. The technology provides a visual for where they need to go, and this makes for smoother and safer travel.

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